News & InfoInclusion and diversity

Everyone in.

People come first. In everything we do. For us, that means the people we hire, the households we design for, the partners we work with and everyone on and around our sites.

This page sets out our intent, not a scorecard, and how to hold us to it.

A small child and an older woman in a wheelchair at an open patio door, the wooden floor running level onto the stone terrace
A flush threshold: the floor runs straight through.Concept visualisation

What we mean

Inclusion is decided in small places.

Not in a slogan. In the wording of a job advert, the height of a threshold, the questions we ask a supplier and the way a site is set up before work starts. Those are the places we hold ourselves to.

  1. 01The wording of a job advert.Inclusive hiring
  2. 02The height of a threshold.Accessible products and websites
  3. 03The questions we ask a supplier.Fair supplier practices
  4. 04The way a site is set up.Safe sites

Four commitments

What we aim to do.

Written as intent, because that is what they are. Where something depends on the law, a product or a site, we say so.

Commitment 1: Inclusive hiring

Judged on what you can do.

An installer in a hard hat and harness fixing a façade bracket high above a city at sunset
Concept visualisation

We aim to

  • Write job adverts in plain language that say what a role really needs, and leave out what it doesn’t.
  • Judge applications on skills, experience and potential, not on background, age or where someone learned their trade.
  • Talk through adjustments to how you apply and interview, whenever you ask. For disabled candidates, reasonable adjustments are a legal duty; we treat that as the minimum.
  • Welcome people at every stage of a working life, from a first job to years on the tools.

Commitment 2: Accessible products and websites

Designed for the whole household.

An older couple carrying flowers and a cake box walk in through an open garden gate
Concept visualisation

We aim to

  • Start every design conversation with who will use it: children, older relatives, visitors, and anyone who uses a wheelchair or a walking aid.
  • Offer the options in our ranges that make daily life easier, such as flush thresholds, app and keypad control and doors that close themselves, and say plainly what each one depends on.
  • Put every specification in writing, in plain words, so no decision rests on a conversation someone could not follow.
  • Work towards WCAG 2.2 level AA on our website, and fix barriers when you tell us about them.

Commitment 3: Fair supplier practices

The same standards, all the way back.

A factory worker in safety glasses checks a long aluminium profile on a roller line
Concept visualisation

We aim to

  • Ask our suppliers and manufacturing partners to treat their people fairly and without discrimination, with safe work and freely chosen employment.
  • Look for the risk of forced labour and exploitation in our supply chain, and set out how we do it in our Modern Slavery Act statement.
  • Welcome expressions of interest from businesses of every size, and judge them on quality, reliability and how they treat people.
  • Give anyone in our supply chain a confidential way to raise a concern.

Commitment 4: Safe sites

Safe for everyone around the work.

Two installers fit a garage door behind low barriers on a driveway while a neighbour with a pushchair walks past on the clear pavement
Concept visualisation

We aim to

  • Plan each installation around the people who live there and pass by: a clear way in and out, tools and materials kept off paths, the work area protected.
  • Expect everyone on our sites, our own teams and our partners alike, to treat residents, neighbours and each other with respect.
  • Make it normal for anyone on site to stop and ask when something looks unsafe.
  • Leave every site clean and safe at handover.

Something not right on one of our sites? Tell us straight away.

Every household

Who comes through your door?

Choose who lives with you and who visits. We will show ideas from our current ranges that make the way in easier for them, and where on the route from street to garden each one applies.

Ideas, not a survey. Each one depends on the product, the drive and the site, and what suits your home is confirmed at survey.

Who lives with you or visits?

Where on the route in?

From the street to the garden, and the controls in your hand.

Showing all 18 ideas, along the whole route.

My list0

Review and send
  1. 01Gate

    The gate opens before you reach it.

    Open it from the car, the kitchen or anywhere with the app, on a schedule or as part of a scene. It can close behind you after a set time.

    Depends onan automatic gate drive with app control

    Intelligent Systems
  2. 01Gate

    Nothing across the drive.

    A cantilever sliding gate glides along the fence line with no track across the driveway, so there is no rail to cross, and leaves and snow do not stop it.

    Depends onspace beside the opening for the gate to run back

    Fences and gates
  3. 01Gate

    A gate that turns back on contact.

    Safety edges and photocells return an automatic gate when it touches something, or when something crosses its path.

    Depends onthe automatic versions of the gate

    Fences and gates
  4. 01Gate

    A wicket for the everyday walk.

    A pedestrian gate from the same system as the drive gate, for walks, school runs and visitors on foot. With app control, the dog walker can have the wicket only, on weekdays from eleven to twelve.

    Depends ona wicket in the fence run; app control for timed access

    Fences and gates
  5. 01Gate

    Parcels that wait for you.

    The MultiBox post takes parcels at the boundary. With app control, a tap lets the courier in at the wicket, so nobody has to hurry to the door.

    Depends ona MultiBox post; app control for the wicket

    Fences and gates
  6. 02Garage

    A garage door that knows when to stop.

    If the closing door meets resistance, such as a bicycle left on the threshold, it stops and lifts clear, with photocells as a second line. Panel profiles are shaped so they cannot trap fingers.

    Depends onthe automatic drive; features vary by drive

    Garage doors
  7. 02Garage

    Open the garage from the car.

    Open and close it from the app, a remote or a scene. And “Did I close it?” is answered with a glance at your phone, from anywhere.

    Depends onan automatic drive with app control

    Intelligent Systems
  8. 03Front door

    A front door that closes itself, and locks.

    A concealed closer brings the door home gently every time, and the electric lock locks again as it closes. You can unlock it for the children from your desk.

    Depends onan entrance door with an electric lock and closer

    Intelligent Systems
  9. 03Front door

    Keys optional.

    Unlock with a code at the door, the app or a scene. Everyone has a way in, and nobody has to carry a key, or hide a spare one.

    Depends onan entrance door with an electric lock

    Intelligent Systems
  10. 03Front door

    Hands full? It is already open.

    A tap from the car as you turn in, and the door is unlocked before you reach the step.

    Depends onan electric lock with app control

    Intelligent Systems
  11. 04Windows

    Windows you can open from where you sit.

    Concealed actuators tilt and close windows from the app, one at a time or all together, or on a schedule: twenty minutes of fresh air every morning.

    Depends ontilt-and-turn or terrace windows fitted with actuators

    Intelligent Systems
  12. 04Windows

    One handle, two ways to open.

    Turn the handle up and the sash tips in for background air; turn it level and it swings wide. A handle that locks with a key makes an upstairs window as safe as the front door.

    Depends ontilt-and-turn windows; a lockable handle where specified

  13. 04Windows

    Shade without reaching.

    External blinds and roller shutters run from the app, a remote or a schedule, and can follow the sun through the day.

    Depends onmotorised blinds or shutters

  14. 05Garden door

    Threshold zero.

    Sink the running rail of a lift-and-slide door into the floor, put a drainage channel in front of it, and bare feet, prams and wheelchairs cross without a thought. Where a drain is not possible, a low threshold of 20 to 48 mm is the next best thing.

    Depends onthe floor build-up and drainage, confirmed at survey

  15. 05Garden door

    Glass that moves with one hand.

    Turn the lever and a lift-and-slide leaf rises onto rollers, so it moves with one hand whatever its weight. Motorised versions open by themselves.

    Depends ona lift-and-slide door; a motor where specified

  16. 06Controls

    Access for people, not keys.

    Anyone you choose, from family to a carer, a cleaner or a dog walker, gets their own access, limited to a time window or a number of uses. Take it back in a tap. The activity log keeps the last thirty days.

    Depends ongate, garage and door drives with app control

    Intelligent Systems
  17. 06Controls

    Still works the old way.

    Remotes, keypads and wall switches carry on exactly as before, even when the internet is down. The app adds to them; it does not replace them.

    Depends onremotes, keypads or wall switches fitted with the drives

    Intelligent Systems
  18. 06Controls

    Know that everyone is home.

    The app tells you, quietly, when someone gets home, and only alerts you about what matters: a gate left open, or a door operated with a remote.

    Depends ondrives with app control

    Intelligent Systems

Your list

Bring it to your survey.

We will prepare an email with the ideas you chose and who they are for, addressed to our team at enquiries@watford-construction.com. Nothing is sent until you send it from your own email app.

    Your list is empty. Choose “Add to my list” on any idea above.

    0 / 600

    The law

    The law sets the floor.

    In Great Britain, the Equality Act 2010 protects people from discrimination because of nine characteristics. They are where fairness starts in how we hire, how we work together and how we treat the people we work for.

    1. Age
    2. Disability
    3. Gender reassignment
    4. Marriage and civil partnership
    5. Pregnancy and maternity
    6. Race
    7. Religion or belief
    8. Sex
    9. Sexual orientation

    The law is the floor, not the ceiling. We aim to make sure that accent, background, caring responsibilities and the route someone took into the trade never count against them either. In Northern Ireland and in our other markets, local equality law applies, and we aim to meet it.

    Equality Act 2010, section 4 on legislation.gov.uk

    Careers

    Build with us.

    From the first survey to the final handover, on site and in the office, we want our teams to reflect the households and businesses we work for, and everyone in them to be able to do their best work.

    An experienced installer and a young apprentice set a large sliding glass door in its frame, checking it with a long spirit level
    Experience and a first job, on the same door.Concept visualisation

    Need an adjustment to apply or to interview?

    Email us before you apply, or at any stage. Tell us the role and what would help; you don’t have to tell us why.

    Ask about an adjustment

    Speak up

    If we get it wrong, tell us.

    Inclusion is tested in everyday moments: a phone call, a home visit, a job application, a web page. If one of them let you down, we want to hear about it, and we will treat what you tell us with care.

    • How you were treated by our team

      On the phone, at your home or in writing.

      Call +44 (0) 330 818 0713 Email us

      Customer Care: Monday to Saturday 8 am to 8 pm, Sunday 10 am to 5 pm (UK time)

    • A barrier on our website

      Something you could not read, reach or use.

    • A job application

      An advert, a form or an interview that did not work for you.

    • Something in our supply chain

      A concern about how people are treated by a supplier or partner.

    Questions

    Straight answers.

    The door is open.

    Questions about this page, or ideas on how we could do better? We would like to hear them.

    Photographs on this page are concept visualisations. The household ideas describe options in our current ranges; each depends on the product, the drive and the site, and is confirmed at survey and in your written specification.

    Watford Construction™ · Inclusion and diversity

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