Watford Construction™ Care
For all the
years ahead.
A little attention.
A lasting relationship with your home.
Everyday care.
Through every season.
Notice the small changes.
Follow the supplied instructions.
Get help before you adjust.
A rhythm for your home
Good care.
All year round.
Choose a product and a season.
Make a small moment for the details.
Spring / Entrance & garage doors
A fresh start.
After the colder months, take a quiet look at the surfaces and spaces you use every day.
- 01Start with a visual check.
From a safe position, look for visible damage or a change in how the door moves. Stop using it if it seems unsafe.
- 02Care for the finish.
Use only cleaning methods and products approved in the instructions supplied with your door.
- 03Give moving parts their space.
Keep the operating area clear. Leave springs, cables, adjustments and powered components to a qualified professional.
General care prompts. Your product instructions take priority, including service intervals and approved cleaning methods.
Keep your selected care prompts close.
Care begins with knowing.
Your product.
Its own story.
The right advice starts with the right details. Keep a small record of what you have, and it becomes easier to find what you need.
- 01 Your order or invoice reference
- 02 Product name and label details
- 03 Supplied manuals and care instructions
- 04 Installation and service records, if supplied
When something changes
A small question.
The right people.
An unfamiliar noise. A change in movement. A mark you are unsure how to clean. Bring us the details.
Prepare a repair request.
Describe the product, the symptoms and what has changed.
Instructions & informationKnow your product.
Find the right route for manuals, care guidance and product questions.
A conversation helpsTalk to our team.
Choose the support channel that suits your question.
A few useful answers
Care,
made clearer.
How often should I service my product?
Follow the schedule in the instructions supplied with your product. Requirements depend on the product, its use and its environment. If you cannot find the instructions, contact Product Support with your order and product details.
Which cleaning products can I use?
Use the cleaning method and products recommended for your specific finish. Avoid experimenting with solvents, abrasives or pressure washing. Ask for advice if the care instructions are missing or unclear.
Is a repair covered by a warranty?
Coverage depends on the warranty supplied with your order and the circumstances of the issue. Share the order reference, product details and a description with the support team so they can review your enquiry.
Can I adjust a door or gate myself?
Follow only the owner tasks explicitly described in your instructions. Springs, cables, drive systems, electrical components and structural fixings require the appropriate professional. If a product appears unsafe, stop using it and keep people clear.
